Project support
Order communication process
From initial contact to quotation and agreement, review the steps for discussing your order. Sample, payment and delivery terms are confirmed for each request.
- 01
Establish contact
Share the product category and project context.
- 02
Initial communication
Discuss the requirements and information available.
- 03
Sample confirmation
Confirm any sample scope and conditions for the order.
- 04
Quotation
Review the proposed quotation against the confirmed scope.
- 05
Contract and payment terms
Confirm contract details and payment terms before proceeding.
Commercial discussion
Payment and transport.
Payment options in our enquiry materials include T/T (Telegraphic Transfer), D/P (Documents against Payment), Western Union and PayPal. Confirm the method and payment schedule in the agreed order terms.
Transport options to discuss
Sea freight, air freight, courier, land transportation and postal service are listed in our enquiry materials. The appropriate method, availability, cost and timing are reviewed for the destination and order.
Samples, MOQ, quotation, delivery, warranty and installation guidance are agreed for each order.
Ready to discuss requirements?